Privacy Policy

PRIVACY NOTICE and SMS Terms and Conditions

 

Privacy Policy for Sheeder Insurance Group LLC

Last Updated: 3/25/2025

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At Sheeder Insurance Group LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

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1. Introduction

Sheeder Insurance Group LLC ("we," "us," or "our") is a licensed Insurance Agency located at 105 E Whisperwood Cir. Hendersonville, NC 28791. This Privacy Policy explains how we handle your personal information, including information you provide through our website, www.sheederinsurance.com, and in connection with the services we offer.

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For any questions or concerns regarding your privacy, please contact us at:

• Joshua Sheeder

• Phone: 828-820-8464

• Email: joshua@sheederinsurance.com

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2. Information We Collect

We collect the following types of personal information:

• Personal Identifiable Information (PII): This includes information you provide to us such as your name, address, phone number, email address, and other details required to provide insurance services.

• Non-personal Information: This includes information such as IP addresses, browser type, referring URLs, and other general browsing information, which may be collected automatically through cookies and other tracking technologies.

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3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide you with insurance services and quotes.

• To communicate with you regarding your policies, claims, and other related matters.

• To improve our website and services.

• To respond to your inquiries and support requests.

• To comply with legal obligations.

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4. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and other industry-standard security measures.

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5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

• With insurance carriers or other service providers necessary to process your policies and claims.

• When required by law or to comply with legal obligations, including responding to subpoenas or court orders.

• With trusted service providers who assist us in operating our website or conducting our business, provided these parties agree to keep this information confidential.

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6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that allow us to track your preferences and activity. You can choose to disable cookies through your browser settings, but this may impact your ability to use certain features of our website.

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7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites before sharing your personal information.

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8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and request a copy of your personal information.

• Request the correction of inaccurate information.

• Request the deletion of your personal information, subject to certain conditions.

• Opt out of receiving marketing communications.

To exercise any of these rights, please contact us at the details provided in Section 1.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Joshua Sheeder

• Phone: 828-820-8464

• Email: joshua@sheederinsurance.com

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SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Sheeder Insurance Group LLC you may receive messages related to the following:

• Appointment reminders

• Follow-up messages

• Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with Joshua for your Medicare Review on January 21st at 2pm. Reply STOP to opt out of SMS messaging at any time."

 

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 0-1 SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 1-2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Sheeder Insurance Group LLC in the following ways:​

• By submitting an online form

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Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

• Message frequency may vary